Mid-Pitch Persona Pack: Ops & Implementation (Day-2 Ownership)

Sale Price: $99.00 Original Price: $149.00

Operations objections are rarely about your product. They’re about ownership. This pack exists to answer the questions Ops teams ask mid-pitch: “Who runs this?” “What happens when it breaks?” “How do we make people use it?” and “What does Day-2 look like?”

You get multiple RACI variants, a “Day-2 ownership” slide that defines operating responsibility before go-live, a support and escalation model (with severity tiers), an implementation readiness checklist (“what we need from you”), a change management slide, and adoption metrics templates that keep rollout grounded in reality.

Use this pack when you hear: “We don’t want another orphan system,” “Our team is already overloaded,” or “Adoption is the problem.” It makes your delivery credible and reduces operational fear—so the deal can move.

Operations objections are rarely about your product. They’re about ownership. This pack exists to answer the questions Ops teams ask mid-pitch: “Who runs this?” “What happens when it breaks?” “How do we make people use it?” and “What does Day-2 look like?”

You get multiple RACI variants, a “Day-2 ownership” slide that defines operating responsibility before go-live, a support and escalation model (with severity tiers), an implementation readiness checklist (“what we need from you”), a change management slide, and adoption metrics templates that keep rollout grounded in reality.

Use this pack when you hear: “We don’t want another orphan system,” “Our team is already overloaded,” or “Adoption is the problem.” It makes your delivery credible and reduces operational fear—so the deal can move.